SHIPPING
Australia — Flat Rate - Standard: $10 | Express: $15 | Free shipping on orders over $200
New Zealand — Flat Rate - Standard: $15 | Express: $30 | Free shipping on orders over $200
United States, Canada & United Kingdom — Standard: $25 | Free shipping on orders over $250
Europe — Standard: $25 | Free shipping on orders over $250
Japan — Standard: $20 | Free shipping on orders over $250
Rest of the World — Standard: $25 | Free shipping on orders over $250
All prices in AUD. Delivery times vary by destination — typically 5–20 business days for international orders. Import duties, taxes, and customs charges may apply for international orders. These are the responsibility of the buyer and are not included in the shipping price.
International shipping rates are calculated based on the weight of your order.
You will be issued a tracking number on the completion of your order.
We aim to get your orders out to you as soon as possible usually within 1-2days and ship from the Gold Coast, Australia
Please note: If you have ordered a pre ordered item with an item in stock order will be dispatched when all items are ready to ship.
Australian Standard Shipping Times
3-7 Working Days Delivery Time
Austraian Express Shipping Times
1-4 Working Days Delivery Time (Extra Working Days for Western Australia + Rural Orders)
International Delivery
International orders are shipped via Australia Post
International standard delivery times vary between 4-20 business days of shipping, plus customs processing time.
Delays caused by parcels being held in customs is out of our control. International orders may be subject to customs duties or taxes so please contact your local customs authority for all details and rates.
ALAKAI is not responsible for items that go missing within Australia & internationally.
ALAKAI is also not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.
If you have any question or need some more information please email us at hello@shopalakai.com
